Challenge

NNIT, a large publicly traded Danish IT consultancy firm, is rolling out a Microsoft Dynamics 365 (D365) implementation. This involves migrating data and processes to applications within the D365 estate while ensuring quality user journeys at all times. 

A crucial migration for NNIT was moving from Dynamics AX to Dynamics 365 Finance and Operations. These applications support key financial processes such as invoicing and payroll.

As Dynamics AX and F&O modules are typically highly customized to meet specific business needs, thorough testing is essential. Changes, such as adding fields or workflow steps to service orders, can alter functionality in unpredictable ways, leading to unexpected bugs if new updates or integrations are not thoroughly tested. 

NNIT’s previous testing approach was inconsistent and manual, with ad-hoc testing done by developers. This led to inefficiencies, potential risks of system issues, and limited scalability as the system grew in complexity.

NNIT needed an automation solution that could streamline certain processes, improve quality, and allow their test analysts to focus on revenue-generating client work rather than internal testing.

Solution

NNIT selected Leapwork for its no-code interface and robust automation capabilities. Leapwork also came recommended by Microsoft for testing Dynamics 365. 

Leapwork played a pivotal role in NNIT’s migration of 950 projects from AX to F&O. Manually, this process would have taken 11 full workdays and would require pulling in a large team to execute the migration. 

Leapwork also helped detect missing data and provided detailed status reports, ensuring higher accuracy and efficiency than manual migration processes. This ensured that NNIT could maintain reliable operations by catching issues before they affected live environments.

Leapwork’s test automation platform has enabled NNIT to establish a clear testing framework early in their D365 implementation, making automation easy to build, scale, and maintain.

“By setting up the testing framework early, it becomes easier to scale automation and achieve faster ROI. Leapwork provided the necessary capabilities to automate regression testing effectively.”

– Armin Højberg Ketirani, Advanced Technical Test Analyst, NNIT

Impact

Leapwork is helping NNIT's testing analysts save valuable time and focus more on revenue-generating client projects.

Using Leapwork's automation capabilities to extract data from Microsoft Excel and manage workflows, NNIT was able to migrate from AX to F&O in just 37 hours. Leapwork allowed NNIT to do this with a team of just 1 instead of the usually required 7 FTEs.

NNIT has also started building automated regression test cases with Leapwork. With automation in place, the team can identify errors by running scheduled tests, including nightly schedules, which accelerates bug detection and minimizes the risk of disruptions.

“Using Leapwork, we’ve been able to maintain continuous, reliable operations even during updates or system changes. Automated tests run consistently to catch potential issues before they affect live environments, which helps to avoid disruptions and ensures that critical business processes remain operational.”

– Armin Højberg Ketirani, Advanced Technical Test Analyst, NNIT