Telrock delivers software solutions with near zero bugs thanks to automation

Challenge

Telrock, a global provider of consumer collection and recovery management software solutions, was operating with a traditional, manual testing approach. Due to this time-consuming and error-prone method, they were constantly dealing with bug backlogs and client bug reports that held them back from innovative and valuable product development.

In order to reduce costs while increasing quality assurance, they began the search for a test automation tool that would help them achieve continuous delivery. After extensive research, they found Leapwork to be far more flexible, powerful and easy to use than any other product on the market.

Impact

Ever since using Leapwork’s Automation Platform, Telrock has experienced faster release cycles. They are now able to deliver new products through continuous delivery pipelines by automating test cases at early stages in the development process.

Moreover, they have experienced an efficiency increase due to the elimination of unexpected recurring bugs, more confidence for deployments and more time for new valuable developments due to less bug fixing required. This, in turn, has translated into higher team productivity and better allocation of resources.

According to Lawrence, “company confidence is at the highest level ever”. Their company reputation has improved thanks to Leapwork’s reliable test automation process, meaning that the business and their stakeholders have a newfound confidence in Telrock’s deployed applications.