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Customer Success Story

New England Wire Technologies Lifts Quality with 4x More End-to-End Testing

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Newt customer story
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USE CASE

Automated E2E testing and regression testing of Dynamics 365 and Power Apps

79%

Faster test execution

4x

More end-to-end tests

70%

Time saved for business users

Challenge

New England Wire Technologies (NEWT), a leader in custom wire and cable solutions, is undergoing a major digital transformation.

While integrating new applications like Microsoft Dynamics 365 (D365) and Power Apps, they sought a way to streamline their testing process without burdening their teams.

For nearly five years, NEWT manually tested their highly customized Microsoft environment. This process was slow, repetitive, and limited their test coverage.

Testing was also disruptive to business users as it involved large group meetings between QA and ERP Leads, which took significant time and preparation.

Solution

NEWT selected Leapwork as it was recommended by Microsoft. Leapwork's ability to test proficiently across multiple applications also made the platform stand out in the market.

The NEWT team adopted a test automation framework built by Leapwork partner Hitachi Solutions.

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Joseph Miller

"As we’ve progressed, we’ve had improvements in across-the-board quality and more satisfied end users, which is huge."

Impact

Leapwork has reduced NEWT's test execution time from 6 hours to just over 1 hour. Automation means that they require 50% fewer people to execute, allowing employees to focus more on their core responsibilities rather than testing processes.

NEWT has also scaled its end-to-end (E2E) testing. The team now runs E2E tests weekly instead of monthly, significantly improving their chances of catching bugs before production.

In addition to the speed and quality improvements, the platform has improved collaboration between IT and business users.

NEWT has reduced the time their ERP Leads spend on testing from 10 hours per month to just 3 hours, giving them time back to focus on their core responsibilities.

Joseph Miller

"We’re going through a lot of transformation and adding new solutions right now. Leapwork is super important for us on this journey so that we don’t have a huge cost on our internal resources. We have already saved money with Leapwork, and we’re super happy with the service and team."

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