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REPORT

AI and Software Quality: Trends and Executive Insights

In the past year, 85% of companies have integrated AI applications into their technology stacks. However, the rapid pace of this adoption has introduced significant challenges.

To explore these challenges, Leapwork commissioned a survey through Censuswide, gathering insights from 401 respondents across the US and UK. The respondents included 201 C-Suite executives (CTO/CIOs) and 200 technical leads, such as IT Managers, software engineering leads, and QA test managers. These professionals represented various sectors, including technology/software, finance, banking, healthcare, manufacturing, retail, and government.

Providing executive insights and trends, this report helps organizations navigate the complexities of AI integration while striving to deliver exceptional customer experiences.

Some key findings from the report

68% of those using AI applications have already encountered performance, accuracy, and reliability issues.

AI performance issues

Only 16% believe their current testing practices are efficient.

Testing practices efficiency

68% of C-Suite executives believe human validation will continue to be essential for ensuring quality across complex systems.

Human validation importance

Download the full report for more insights.

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In partnership with Censuswide

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Download the report here