Healthcare Provider improves patient safety with automated monitoring

Before using Leapwork, monitoring had to be done manually by subject matter experts, like clinical informatics specialists and physician educators.

Now, Kimball and the team have automated approximately 30 of these workflows per application, and all the performance data is exported to the organization’s business intelligence platform, where they are displayed in customized dashboards.

The management of the Enterprise IT department have set up yearly goals for system performance, and with the reports from Leapwork and the BI dashboards, it is easy to track the progress on these goals.

Kimball and the team are doing a gradual roll-out of automation in their organization. They have spent approximately a year automating the monitoring of 11 tier one applications, and with Leapwork they are now able to work at a pace of automating one application per month.

With Leapwork in place, the operator has successfully automated functional tests for both the patient portal and EMR application. This has enabled QA efforts to match the need for faster development cycles and a growing demand for smarter digital services. Tester time has been freed up to focus on exploratory work and implementing more automation.

With robust testing in place, everyone from developers to practitioners can have confidence that medical information is accurate and patient data is secure.