reduced testing time from 2 weeks to 2 days
ramped up with automation in remarkable 14 days
automated 95% of test cases (750 cases in total)

Who is Farmad?
Farmad is a Belgian technology company that provides digital solutions and pharmacy management software for pharmacists in the Flemish market.
They offer a range of pharmacy management software and related services to support efficient pharmacy operations, patient safety, and regulatory compliance. Its platform helps pharmacies streamline operations, manage medication and patient data, and deliver more efficient pharmaceutical care.
THE CHALLENGE
Limited testing scope
Before implementing Leapwork, Farmad faced several challenges in testing their software. They had a dedicated test team responsible for manual testing of new features and for regression testing. However, the workload was overwhelming, leading to bugs going unnoticed and concerns about handling future feature development.
Time constraints prevented the execution of many identified test cases. Insufficient testing posed the risk of erroneous software being deployed to pharmacists, potentially resulting in client dissatisfaction, operational issues for pharmacists, and errors in payment processes.
THE SOLUTION
Easy maintenance and usability
Having worked together on other transformation projects, Farmad sought the expertise of trusted Leapwork partner, BDO, a global professional services firm specializing in technology consulting and advisory services. Farmad chose Leapwork as the main tool for their test automation journey, after coming recommended from BDO.
It took the testing team approximately two weeks to get started with Leapwork, thanks to the strong support of BDO and Leapwork’s ease of use. BDO trained Farmad’s QA team to construct automation flows, utilizing best practices with reusable components.
THE IMPACT
Full ownership of development and QA activites
The combined support of Leapwork and BDO has enabled Farmad to achieve an efficient and scalable testing process, leading to enhanced software quality and customer satisfaction. The team has seen numerous benefits, including shorter testing periods and faster release cycles.
Farmad has shifted from mostly manual testing new features and limited regression testing to 95% automated regression testing, freeing up time for the team to do exploratory testing. This has improved software quality, enabled faster feature deliveries, and enhanced efficiency.
Test automation has promoted business continuity and stability by minimizing bugs and issues, providing a consistent user experience. The long-term cost savings are substantial, making regression testing highly cost-effective for Farmad, and the company can contribute to the smooth functioning of pharmacies, enhance patient care, and uphold strict industry standards.
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