Customer Success Story

Multinational Bank uses Leapwork to test Oracle Human Capital Management Cloud

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USE CASE

automated regression testing for core financial systems

70%

of regression tests automated

150

hours saved per release

5 million

over 5 million retail customers

For competitive reasons, the client has decided to participate anonymously in this story. Should you decide to go through the sales cycle with Leapwork, we are able to provide a reference call.

Challenge

For this multinational bank, Oracle’s Human Capital Management (HCM) application is embedded deeply in the organization and used to manage everything from hiring and onboarding to handling personal data and the day-to-day experience of thousands of employees.

The bank’s HCM instances are highly customized, so every release required hundreds of hours of manual testing to ensure end-to-end HR processes weren’t impacted by a change. Employees with a working understanding of these processes would manually go through user acceptance tests before every release. As the complexity of their HCM application set up increased, the bank’s QA team – supported by these business users – simply couldn’t keep up with requirements.

The bank needed an automation platform that could handle Oracle Cloud HCM’s dynamic user interface while making it easier for non-developers to automate and maintain tests.

Selenium, which had been used previously, wasn’t a scalable solution as it required too many technical resources to succeed.

Solution

The bank adopted Leapwork to address the challenges of automating Oracle HCM’s complex and dynamic user interface. With Leapwork’s no-code platform, business users and QA teams can collaboratively build and maintain automated regression tests, reducing the dependency on technical expertise and manual processes while expanding automation to other critical applications like IBM’s Business Process Management tool.